Privacy Policy

Last updated: 21 July 2025

1. Who We Are

Marsh Leisure & Tours (“we,” “our,” “us”) provides transport and tour services across Jamaica. Registered office: Trelawny, Jamaica. Email: marshtours11@gmail.com.

2. Personal Data We Collect

  • Contact details — name, phone, email, postal address.
  • Booking information — travel dates, accommodation, special requests.
  • Payment details — cardholder name, last four digits (processed via PCI‑compliant gateway; we never store full card numbers).
  • Marketing preferences and survey responses.
  • Website usage data collected by cookies and similar tech.

3. How We Use Your Data

  • Confirm bookings and process payments.
  • Provide customer support before, during, and after your trip.
  • Send service messages (itinerary changes, weather alerts).
  • Email newsletters or promotions if you’ve consented (opt‑out anytime).
  • Improve our website, vehicles, and tour offerings.
  • Meet legal obligations (tax, accounting, anti‑fraud).

4. Legal Bases for Processing

We rely on contractual necessity, legitimate interests, consent, and legal obligation under the EU GDPR and Jamaica’s Data Protection Act 2020.

5. Sharing Your Data

We share only with:

  • Trusted service partners (drivers, hotels, excursion operators) to fulfil your booking.
  • Payment processors and banks to handle transactions.
  • Authorities if required by law.

6. International Transfers

Because Jamaica is outside the EEA, we use approved safeguards (standard contractual clauses) when transferring EU customer data.

7. Data Security & Retention

We employ encryption, access controls, and staff training. Personal data is kept only as long as needed for the purposes above or to meet legal requirements.

8. Your Rights

Subject to local law, you may request access, correction, deletion, restriction, or transfer of your data, or object to processing. Email marshtours11@gmail.com and we’ll respond within 30 days.

9. Children

We don’t knowingly collect data from anyone under 16 without parental consent.

10. Updates

We may revise this Privacy Policy. Material changes will be announced via email or site notice.